Overview
At AutoXSolution, we are committed to ensuring a seamless experience for our customers. Our Refund and Returns Policy is designed to provide clarity and convenience, ensuring your satisfaction with our automotive and diagnostic scan reports. Please review the key points below for a comprehensive understanding:
Refunds
Eligibility: Applicable as per the terms mentioned on Invoice.
Conditions:Products must be unused, in original condition, and with the original packaging.
Approval Process:Upon inspection, approved refunds will be credited automatically to the original payment method.
Processing Time: Refund processing typically takes 5-10 business days, varying based on the payment method.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@autoxsolution.com
Exchanges
If you wish to exchange a product for the same item, please contact our customer service for guidance on the exchange process or send us an email at info@autoxsolution.com
Shipping returns
To return your vehicle, you should provide your complete valid details.
You will be responsible for paying for your own shipping costs for your vehicle. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your vehicle to reach you may vary.
Need help?
Contact us at info@autoxsolution.com for questions related to refunds and returns.